"Our driver didn't know how many passengers he had to pick up. When we booked the journey there was no mention of the £5 charge in the airport and we refused to pay as this was not in our contract. He was obviously cross about something before he arrived. He had a difficult job anyway as Our flight picked up extra passengers on the way home!!"
"The driver was the best driver I have ever had. He carried my bag to the car and was really talkative. He was 10 min early and he came and found me inside the airport building. I would definitely book a taxi again with this company because of him. Give him a promotion, he was excellent."